Frequently Asked Questions

Find answers to common questions about our jewelry and accessories

What materials are used in Uncommon James jewelry?

Our pieces are primarily crafted from high-quality brass with 14k gold, rose gold, or rhodium plating to ensure a premium finish and durability.

How should I care for my jewelry?

To maintain shine, avoid contact with water, perfumes, and lotions. Store your pieces in a dry place and clean them gently with a soft microfiber cloth.

Does your jewelry contain nickel?

Most of our jewelry is nickel-free and hypoallergenic, making it suitable for those with sensitive skin.

Can I change or cancel my order after it has been placed?

We process orders quickly to ensure fast delivery. Please contact our support team within 30 minutes of placement for any modification requests.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping rates and delivery times vary by location and are calculated at checkout.

How do I determine my ring size?

We provide a comprehensive size guide on each product page to help you find the perfect fit before purchasing.